Privacy Policy
Effective Date: 31st March 2026
Last Updated: 31st March 2026
1. Introduction
This Privacy Policy describes how Reco Property LLP ("Reco Property", "we", "us", or "our") collects, uses, stores, and discloses personal information of users ("you" or "your") who visit or interact with this website. Reco Property LLP is a RERA-authorised real estate agent and the official marketing partner for the Delta BKC 2 project, developed by Delta Group.
By accessing this website, submitting your details, or using any services offered, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use this website or share your information with us.
2. Information We Collect
We collect the following categories of information:
2.1 Personal Information You Provide
- Full name
- Mobile number
- Email address
- City of residence (if provided)
- Budget preferences (if provided)
- Configuration / unit type interest (if provided)
- Any other information you voluntarily share via enquiry forms, WhatsApp, or phone calls
2.2 Technical & Usage Information
- IP address and approximate geolocation
- Browser type, version, and operating system
- Device type (desktop / mobile / tablet)
- Referring website / source channel
- Pages visited, time spent, and click patterns
- Date and time of visit
2.3 Cookies & Tracking Data
We use cookies and similar tracking technologies (such as Meta Pixel and Google Analytics) to understand site usage, measure marketing campaign effectiveness, and improve user experience. See Section 5 for details.
3. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiry and share project information about Delta BKC 2
- To schedule site visits, walkthroughs, and meetings with our sales team
- To share floor plans, brochures, pricing, and other project collateral as requested
- To send you marketing communications about Delta BKC 2 and related projects (you may opt out at any time)
- To analyse website usage and improve our services and user experience
- To comply with applicable laws, regulations, and legal processes
- To prevent fraud, abuse, or unauthorised access
4. Data Sharing & Disclosure
Your personal information may be shared with the following parties for the purposes described above:
4.1 Delta Group (Developer)
As the official marketing partner for Delta BKC 2, we share your enquiry details with Delta Group's sales team so they can respond to your interest, share project documentation, and process your booking if you choose to proceed. By submitting your details on this website, you consent to this sharing.
4.2 Authorised Service Providers
We may share information with third-party service providers who help us operate our business — including CRM platforms, cloud hosting providers, communication services (SMS, email, WhatsApp), and analytics tools. These providers are bound by confidentiality obligations.
4.3 Regulatory & Legal Requirements
We may disclose information if required by law, court order, or regulatory authority — including the Maharashtra Real Estate Regulatory Authority (MahaRERA) for compliance and polling purposes.
4.4 What We Do NOT Do
- We do not sell your personal information to third parties
- We do not share your information with unrelated marketers or advertisers
- We do not use your data for purposes outside what is described in this policy without your consent
5. Cookies & Tracking Technologies
Our website uses cookies, web beacons, and similar tracking technologies to:
- Remember your preferences and improve your browsing experience
- Understand how visitors use the site (via Google Analytics)
- Measure the effectiveness of our advertising campaigns (via Meta Pixel and similar pixels)
- Enable retargeting through advertising networks
You can control cookies through your browser settings. Disabling cookies may affect certain site features. For Google Analytics opt-out, visit tools.google.com/dlpage/gaoptout.
6. Data Retention
We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Typically, enquiry data is retained for up to 3 years from the date of last interaction. You may request earlier deletion as described in Section 7.
7. Your Rights
Under the Digital Personal Data Protection Act, 2023 and other applicable Indian laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to our legal obligations
- Withdrawal of Consent: Withdraw your consent for marketing communications at any time
- Grievance Redressal: Raise a complaint with our Grievance Officer (Section 12) if you believe your data rights have been violated
To exercise any of these rights, contact us at +91 89281 31652 or via the enquiry form on this website.
8. Data Security
We implement reasonable technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, secure cloud storage, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Third-Party Links
This website may contain links to third-party websites, including the official MahaRERA portal and the developer's corporate website. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any information.
10. Children's Privacy
This website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this page will indicate when the policy was last revised. We encourage you to review this policy periodically.
Material changes that significantly affect your rights will be communicated via email or a prominent notice on this website.
12. Grievance Officer
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the contact details of our Grievance Officer are as follows:
Designation: Grievance Officer, Reco Property
LLP
Phone: +91 88797 96461
Hours: Monday to Saturday, 10:00 AM to 7:00 PM
IST
The Grievance Officer will acknowledge your complaint within 24 hours and resolve it within 15 days from the date of receipt of the complaint.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Reco Property LLP
Phone: +91 89281 31652
Marketing Partner for: Delta BKC 2 (developed by Delta Group)
MahaRERA Project Registration: PR1331012500415
By using this website and submitting your details, you acknowledge that you have read, understood, and agreed to this Privacy Policy.